Mortgages for call centre workers
Mortgages for call centre workers
Call centre pay often combines a basic salary with bonuses, commission or shift allowances. Some lenders count part of that extra pay and others only the basic. Tony helps call centre workers find lenders that suit how they are paid, from over 100 lenders.
Talk to TonyAt a glance
- Advice for call centre and customer service staff
- Access to 100+ lenders and around 28,000 deals
- Rated 5.0 from 235+ Google reviews
Your home may be repossessed if you do not keep up repayments on your mortgage.
There may be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances. The fee is up to 1% but a typical fee is 0.3% of the amount borrowed.
How Tony can help call centre workers
How your pay is made up matters. Tony helps you show it clearly.
What lenders may look at
- Lenders usually ask for recent payslips and often your P60.
- Lenders vary in how much bonus or commission they count, and a history of earning it helps.
- Time in the role and with the same employer can strengthen your application.
- Basic salary alone may be used by some lenders, so the right lender matters.

Meet your adviser
Hi, I'm Tony Flynn
I'm a mortgage and protection adviser based in Carluke, helping people across Lanarkshire and Scotland.
I've spent 15+ years in finance and have been named Mortgage Professional of the Year at the Prestige Awards Scotland five years in a row. I'll explain your options in plain English so you know exactly where you stand.
Call centre mortgage questions
Can I get a mortgage if part of my pay is bonus?
Possibly. Some lenders count a proportion of regular bonuses if you can show a history of earning them. Others use basic pay only, so the choice of lender matters.
Can I get a mortgage during probation?
Some lenders may consider you during probation, particularly with a permanent contract, while others prefer you to complete it. Tony can check the options.
What if I work through an agency?
Some lenders accept agency work if you can show continuous income. Tony can search for those lenders.
Do you charge a fee for mortgage advice?
There may be a fee for mortgage advice. The amount depends on your circumstances. The fee is up to 1% but a typical fee is 0.3% of the amount borrowed. We will explain this before you commit.
Can you help with protection as well as a mortgage?
Yes. Tony can also advise on life insurance, critical illness cover and income protection alongside your mortgage.
Related pages
More advice for people in similar situations.
Ready to talk it through?
A quick chat with Tony is a good first step. No jargon, no pressure.
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