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Mortgages for call centre workers

Mortgages for call centre workers

Call centre pay often combines a basic salary with bonuses, commission or shift allowances. Some lenders count part of that extra pay and others only the basic. Tony helps call centre workers find lenders that suit how they are paid, from over 100 lenders.

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At a glance

  • Advice for call centre and customer service staff
  • Access to 100+ lenders and around 28,000 deals
  • Rated 5.0 from 235+ Google reviews

Your home may be repossessed if you do not keep up repayments on your mortgage.

There may be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances. The fee is up to 1% but a typical fee is 0.3% of the amount borrowed.

How Tony can help call centre workers

How your pay is made up matters. Tony helps you show it clearly.

Basic salary plus bonusWhich lenders may count some of your bonus.
Shift and unsocial hours payShowing regular allowances to lenders.
New starters and probationOptions vary depending on the lender.
Agency and fixed-term contractsShowing a track record of continuous work.
First-time buyersUnderstand your deposit and what you may be able to borrow.
RemortgageCompare new deals as your current one nears its end.

What lenders may look at

  • Lenders usually ask for recent payslips and often your P60.
  • Lenders vary in how much bonus or commission they count, and a history of earning it helps.
  • Time in the role and with the same employer can strengthen your application.
  • Basic salary alone may be used by some lenders, so the right lender matters.
Tony Flynn, mortgage and protection adviser in Lanarkshire, giving a thumbs up

Meet your adviser

Hi, I'm Tony Flynn

I'm a mortgage and protection adviser based in Carluke, helping people across Lanarkshire and Scotland.

I've spent 15+ years in finance and have been named Mortgage Professional of the Year at the Prestige Awards Scotland five years in a row. I'll explain your options in plain English so you know exactly where you stand.

15+Years in finance
235+Google reviews
100%Recommended on Facebook
Speak to Tony

Call centre mortgage questions

Can I get a mortgage if part of my pay is bonus?

Possibly. Some lenders count a proportion of regular bonuses if you can show a history of earning them. Others use basic pay only, so the choice of lender matters.

Can I get a mortgage during probation?

Some lenders may consider you during probation, particularly with a permanent contract, while others prefer you to complete it. Tony can check the options.

What if I work through an agency?

Some lenders accept agency work if you can show continuous income. Tony can search for those lenders.

Do you charge a fee for mortgage advice?

There may be a fee for mortgage advice. The amount depends on your circumstances. The fee is up to 1% but a typical fee is 0.3% of the amount borrowed. We will explain this before you commit.

Can you help with protection as well as a mortgage?

Yes. Tony can also advise on life insurance, critical illness cover and income protection alongside your mortgage.

Related pages

More advice for people in similar situations.

Mortgages for Sales professionalsIndependent advice from Tony Flynn.
Mortgages for Self-employedIndependent advice from Tony Flynn.
Mortgages for Business owners and directorsIndependent advice from Tony Flynn.
Mortgages for Public sector workersIndependent advice from Tony Flynn.
Mortgages for first-time buyersIndependent advice from Tony Flynn.

Ready to talk it through?

A quick chat with Tony is a good first step. No jargon, no pressure.

Talk to Tony
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